General questions

How much are the shipping costs?

We offer free shipping for orders over €100.00 within Germany. For orders up to €100.00, shipping costs are €7.50 per package. Deliveries up to 5 kg to Switzerland are always €15.00. Deliveries up to 5 kg to Austria are always €10.00. If you require deliveries to other European countries, shipping costs are available upon request. Please use our contact form.

How long is my right of return?

You can return all items to us free of charge within 14 days. It is important that the items have not been used. Please email info@activline.de or call +49 6761 9094 0 for a return label. The return label will then be sent to you by email. You can attach this label to the returned package and drop it off at the GLS shop of your choice. Once the goods have arrived in perfect condition, the amount paid will be credited to your account.

Are there seat covers for vehicles that are not listed in the shop?

In addition to the van seat covers available here in our online shop, we also offer other custom-fit covers. A list of all the makes and models we offer can be found at activline.de/produkte/schonbezuege-pkw/

How long is the warranty on ACTIVline products?

You have a two-year warranty on our ACTIVline custom-fit covers. Please contact us if any damage occurs within two years without external influences.

I can't install the covers myself. Who can help me?

You'll find an installation video for each seat cover on the respective product page. Alternatively, most car dealerships and workshops can install the seat covers for you.

Product-specific questions

What material are the seat covers made of?

The side bolsters of your seat cover, as well as all headrests and armrests, are made of extremely robust and wipeable synthetic leather. The center section of the seat covers is made of a breathable black fabric with a subtle and very typical automotive pattern. Both the fabric and the synthetic leather are also made in Germany.

How can I clean the products?

For light soiling, clean the wipeable synthetic leather on the side panels of your seat cover with a damp cloth. You can also use cleaning agents if you like. The breathable fabric in the center of your seat cover can also be cleaned with a damp cloth. For heavier stains, you can brush out the dirt from the fabric with a soft brush.

Are the covers suitable for the washing machine?

We recommend washing the slipcovers by hand rather than in the washing machine. The faux leather is not machine-washable, as it will become brittle.

What is the difference between a universal cover and a custom-made cover?

In our online shop, you'll find only custom-fit covers. They fit perfectly on the seat, like a second skin. All recesses are taken into account, and all seat functions remain intact, even with the slipcover. A universal cover isn't a perfect fit and sits loosely on the seat; it fits many different seats.

Do I have to remove the original fabric from my seats?

A protective seat cover is pulled over the original seat cover so that nothing needs to be removed.

Do the seat covers also fit EU or re-imported vehicles?

Depending on the vehicle seats installed in the vehicle, the seat covers may also fit foreign models. To be sure, compare the seats carefully with the product images.

Are there also covers for armrests and headrests?

We also offer armrest and headrest covers for every model. Since the same seats often have different armrests or headrests, the covers are sold individually.

Question not answered?

We are happy to help!

Our sales team is available Monday to Friday from 8:00 a.m. to 4:30 p.m.!

Phone: +49 (6761) 90 94 - 0

Mail: info@activline.de

Contact form